Originally Posted by
PC14
You can have both.
It's a matter of finding the balance between the both.
Set realistic KPIs. Give whoever is to meet these KPIs time to meet them. If and when they don't, hold them accountable.
Jones would have, or should have, been given the minimum target of making the 6. He was given the time to stamp his impression on the side and get them into the 6. For a while he was meeting his target and all was looking fine. Now he is unceremoniously taking the team to the spoon and should be held accountable.